Have you ever heard the saying that two is better than one? This is a reality that applies not only to personal relationships, but also to business. Without going too far, a clear example is when we choose to use WhatsApp Business on two computers so as not to miss any conversations and always provide timely responses.
It used to be impossible to do this. If a user wanted telemarketing data to log into WhatsApp Web on a second computer, the session on the first computer was automatically closed. Now it is a common, everyday and easy thing to do.
In this article we want to give you a rundown of how to use WhatsApp Business on multiple computers, as well as some tips to improve your customer service system in this way. Let’s take a look!
Why should I use WhatsApp Business on two computers?
If you don’t have external software that helps you get “superpowers” out of your WhatsApp, such as a CRM, the option that the platform offers to link multiple computers is a viable way to expand your customer service range.
If you have a small business and you start to experience an increase in the flow of messages, you can use this alternative to connect more people on your team to WhatsApp management. It’s easy, free, and its greatest attribute is that you will provide faster responses.
You can log in on up to four devices, what your marketing stack should include no matter where you are. Using it will help you manage your team’s time better, be more efficient in your customer service system, and increase customer satisfaction levels.
Additionally, by using WhatsApp Business on multiple computers, you eliminate the monopoly of serving all your customers from a single mobile device. This translates into a release of workloads and a more complete online customer service system.
Ready to use WhatsApp Multi-Agent and get more sales? Use Whaticket CRM
By integrating our software you will not only have access to WhatsApp Multiagent, but you will also be able to configure chatbots for each area of your business and enjoy a real-time monitoring system to improve your team’s performance.
The advantage that Whaticket offers you data on is that you can also transfer chats between agents and manage WhatsApp, Instagram and Facebook conversations from a single inbox. Quick responses on all your sales channels!
More and more companies are joining Whaticket to free themselves from stress and optimize their customer service system 100%. Be the next one!