A lead is a potential customer, and in order for them to become one, the relationship needs to be optimized. In other words, the company needs to understand what they are looking for and make contact with them periodically, according to the funnel stage. This goal can be achieved with the help of a CRM integrated with WhatsApp, since it records the history of interactions.
It also has automatic responses and chatbots, which facilitate communication. Also consider that lead capture is optimized when the lead has a good impression of the company. This is possible with fast and optimized service.
Makes service faster
The integration of information israel email list from the CRM integrated with WhatsApp makes communication faster. This is because it is easier to analyze sales opportunities at each stage of the funnel. Consequently, the chances of completing the purchase are also higher.
Enables scalability in service
Centralizing messages and providing faster service allows more customers to be served. This benefit is even greater if the CRM integrated with WhatsApp is associated with a chatbot. This feature speeds up customer support and is available 24 hours a day, 7 days a week.
Organizes customer registration
Disorganized contact information on WhatsApp makes it difficult to follow up after the sale and receive quality service. As a result, many consumers may not receive a response or proper attention due to the large flow aero leads of messages. On the other hand, CRM integrated with WhatsApp has the opposite effect, which optimizes the relationship.
Increases sales
Optimizing customer service boosting sales and customer engagement with chatgpts via WhatsApp increases the chances of sales being made. This is because sales opportunities should be better used and the chances of losing them reduced. After all, it is possible to increase productivity and automate the process.