Sending authorization and service Fault-Free SMS is one of the TOP-3 services of SIGMA messaging . Every third client of the company leaves a request to connect the platform for sending notifications and passwords to users.
Working with the SMS service requires understanding the product, knowledge of the rules and nuances of using the tool. Today we will tell you what they are, what steps sending service messages includes and how to make the mailing convenient and profitable.
Authorization and service SMS: what is it?
SMS notifications to clients can be different: advertising, transactional, etc. We are interested in authorization and service ones.
- service – notification of order readiness, reminder of appointment, change in working hours, etc.
- authorization – confirmation of user data using a code to log into systems, make a purchase, write off points and other actions
In order to launch service and authorization traffic, we recommend studying the stages of working with the product. What is required for mass sms promotional campaign distribution and how data registration occurs – we will tell below.
Requirements for SMS service mailing
Sending how to use telegram to achieve your goals notifications is possible if four points are present. They are presented below – get acquainted:
- Your mailing list is made up of the company’s clients who have given their consent to receive notifications: sending notifications without action without consent is prohibited by law.
- The content of the message corresponds to its type: SMS – authorization or service.
- You have registered a unique sender name.
- The message template has been approved .
Note that the order of actions is important: first, the company registers the name, then the mailing templates. What does each step include and how to quickly and conveniently confirm the data for sending SMS notifications?
Sender’s name
For SMS mailings with an individual sender name, you need to register on the SIGMA messaging platform. Then log in to your personal account and go through three steps:
- Go to the “Settings” item in the left menu.
- Go to the “Sender Names” section.
- Click on the “Create” button in the upper right corner and fill in the fields.
In the field that opens, enter your name, select the SMS channel and specify the legal details of the company. Then click on the “Create” button – and the name will be sent for registration.
When registering, the client also sends our manager documents for the right to use the name. As a rule, this is a certificate for a trademark or a certificate for a domain name.
Once the name is approved, it is assigned the appropriate status in your personal account. It takes no more than 2-5 business days to confirm the data.
Message templates
After confirming the individual name, you can proceed to registering message templates . At this stage, you also need to complete three steps:
- Prepare the message text with constant and variable data (code, date, recipient’s name).
- Send the text of the newsletter to your personal manager at the specified email address.
- The manager sends the text template to the mobile operator for approval. Upon receiving a response, he notifies you of the template status – approved or not approved.
Please note that each operator has different requirements and criteria for the message’s compliance with a particular type of traffic. The manager will consult you, provide the necessary information, but cannot guarantee a positive response from the provider.
Congratulations – preparation for the service betting data mailing is complete. But theory is not enough to send notifications to users correctly, so let’s move on to practice!
Case: Pharmacy chain “Aiplus”
The pharmacy changed the terms of the bonus program. The business faced the task of informing an audience of 10 thousand people about the new system of accrual and write-off of points.
Since the company has a lot of traffic and the goal is to send service messages, we connected SMS with registration of the name and notification templates. To save the budget and guarantee delivery, we also used voice mailing – sending notifications by voice in a call.
Step 1: To work with the SMS platform, the pharmacy registers the sender’s name and integrates the IS with our platform. Then it creates and registers a text template for the mailing.